Banks aren’t exactly well known for efficiency. For years, I used Wells Fargo as my bank before I learned of the disaster that is our enormous, hardly regulated banking system. I’d wait in line forever, the service was terrible, and I was pretty much getting screwed left and right. I switched to a local credit union and was just floored by their efficiency and service. But this article isn’t about me. It’s about an 86-year-old woman who got dicked around by her bank and thought of an awesome way to strike back. Enjoy.
I am writing to thank you for bouncing my check with which I endeavored to pay my plumber last month. By my calculations, 3 nanoseconds must have elapsed between his presenting the check and the arrival in my account of the funds needed to honor it..
I refer, of course, to the automatic monthly deposit of my entire pension, an arrangement which, I admit, has been in place for only 8 years. You are to be commended for seizing that brief window of opportunity, and also for debiting my account $30 by way of penalty for the inconvenience caused to your bank.
My thankfulness springs from the manner in which this incident has caused me to rethink my errant financial ways. I noticed that whereas I personally answer your telephone calls and letters, — when I try to contact you, I am confronted by the impersonal, overcharging, pre-recorded, faceless entity which your bank has become.